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Smart locks look simple from the outside. A keypad, a fingerprint reader, a phone app, maybe a sleek deadbolt faceplate that makes the front door feel a little more modern. The box usually promises quick installation, better security, and the relief of never digging through a bag for keys again. Then the door does what doors in Los Angeles often do. It sticks at the top because the frame shifted. The deadbolt hole is slightly off because the home is older than the lock m

Getting locked out in Los Angeles has a special way of testing your patience. It rarely happens at a convenient hour. Maybe you stepped outside your apartment in Koreatown to grab food delivery and the door clicked shut behind you. Maybe your key snapped in the front door of a bungalow in Highland Park. Maybe you came back to your car in a West Hollywood garage and realized the fob was sitting right on the driver’s seat, glowing at you through the glass. When you search